State Farm® Insurance Agent Lance Atwood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eva Hopkins
August 20, 2025
5
out of
5
rating by Eva Hopkins
"Although I am certain the rest of the State Farm team at Lance Atwood's office are amazing, this review is to highlight a superstar in my eyes. Kaitlyn Johnson is dedicated to offering sincere, prompt and thorough responses every time I contact her. She provides caring and supportive customer service and in my opinion, that is next level excellence!"
We responded:
"Thank you, Eva! I'm so happy to hear about your positive experience with Kaitlyn. Her dedication to providing exceptional service is truly valued, and I'm glad she has made such a positive impact. If there's anything else we can assist you with, feel free to reach out!"
Juan Pabon
August 18, 2025
5
out of
5
rating by Juan Pabon
"Great customer service!"
We responded:
"Thank you, Juan! I'm happy you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Elaine DeIorio McClain
August 15, 2025
5
out of
5
rating by Elaine DeIorio McClain
"Always have had good experiences with Lance Atwood's office! I've worked directly with Tricia and always recommend her to my renters for help with rental insurance. She's knowledgeable and (best of all) really quick to get back with us, so the process runs smoothly. My last renter even asked to have Tricia help with her new policy when she moved from our rental and purchased a home of her own."
We responded:
"Thank you, Elaine, for your wonderful feedback! I'm glad to hear that Tricia has been so helpful and efficient in assisting you. We appreciate your recommendations and are here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Dean Jamsheedy
August 15, 2025
5
out of
5
rating by Dean Jamsheedy
"I have a few polices through Bella who works at this location. She’s always been very thorough in addressing my needs and keeping it within budget. Picks up the phone every time I call and is ready to assist. Would highly recommend this agency and Bella!"
We responded:
"Thank you, Dean! I'm happy to hear that Bella has been thorough and attentive to your needs. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Susan Gummerson
August 15, 2025
5
out of
5
rating by Susan Gummerson
"Thank you Ms Deorio for your quick response to my quote request. I had all but given up on finding reasonable rates for our many vehicles and drivers. You took on the challenge and I am pleased to say I am saving $85 dollars a month now. State Farm is who I recommend any time someone asks. Thanks again Ms. Diorio. It was a pleasure working with you."
We responded:
"Thank you, Susan! I'm happy to hear that Tricia was able to assist you in finding a solution that works for your needs. It's wonderful to know you're saving money each month. We appreciate your recommendation and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Lloyd Hunt
August 15, 2025
5
out of
5
rating by Lloyd Hunt
"Patricia DeIorio is a phenomenal agent. I previously worked with her and she is a Rock Star. She is a dedicated and professional individual."
We responded:
"Thank you for your review, Lloyd! I'm delighted to hear about your positive experience with Patricia. She truly is dedicated and professional, and we're lucky to have her on our team. If there's anything else we can assist you with, feel free to reach out!"
John DeIorio
August 15, 2025
5
out of
5
rating by John DeIorio
"Tricia was extremely knowledgeable and helpful. She got me a multi policy discount by bundling home, auto, as well as personal injury. She is a true asset to state farm and her individual office."
We responded:
"Thank you for your review, John! I'm happy to hear that Tricia was able to assist you with your insurance needs and secure a multi-policy discount. She truly is a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out!"
L. Jenk (LJ)
August 15, 2025
5
out of
5
rating by L. Jenk (LJ)
"The Atwood office is easy to work with, proactive and straightforward. I usually try and work with Tricia, she always answers all my questions and actually ended up saving me money on my auto insurance by telling me about life and health insurance I qualified for that got me a bundle discount. As good an experience as you can have with something like insurance."
WGV
August 15, 2025
5
out of
5
rating by WGV
"I had an excellent experience working with Danielle at Lance Atwood State Farm! The team was incredibly helpful and took the time to explain everything clearly and patiently. They made a complex process easy to understand and ensured I felt confident about my decisions. Their professionalism and genuine care made all the difference. I highly recommend Lance Atwood State Farm to anyone looking for reliable and friendly insurance support!"
We responded:
"Thank you, WGV, for sharing your wonderful experience! I'm glad Danielle and the team were able to make the process smooth and understandable for you. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need anything else, feel free to reach out!"
River Guthrie
August 15, 2025
5
out of
5
rating by River Guthrie
"Bella has been extremely helpful in navigating our insurance needs. Highly recommended working with her for all your auto/home/and life insurance."
We responded:
"River, thank you for your fantastic review! I'm delighted to hear that Bella was able to assist you with your insurance needs. We appreciate your recommendation and are always here to help with any future insurance questions or needs. Let us know if there's anything else we can do for you!"
Erika Gherardi
August 15, 2025
5
out of
5
rating by Erika Gherardi
"Bella was so helpful when getting my new policy. If I ever have friends looking for new auto insurance I send them her way. Very professional young lady. Her mom raised her right."
We responded:
"Thank you, Erika! I'm glad to hear that Bella provided such excellent assistance with your new policy. It's wonderful to know you would recommend her to your friends. We appreciate your support and are here for any future insurance needs you may have!"
Reese Kober
August 15, 2025
5
out of
5
rating by Reese Kober
"Bella may be my sister, so you can trust when I say this. She’s a great agent, always helpful and provides all the necessary information for you to make the best decision."
We responded:
"Thank you, Reese! I'm glad to hear that Bella has been so helpful and informative. It's wonderful to know that she’s making a positive impact. If there's anything else we can assist you with, feel free to reach out!"
Andy Van Epps
July 24, 2025
5
out of
5
rating by Andy Van Epps
"Great Team, thank you for all you do for us."
We responded:
"Thank you, Andy! I'm happy to know our team has been able to support you effectively. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"
Mary Henderson
July 10, 2025
5
out of
5
rating by Mary Henderson
"Way to go, Faith! You did exactly what I've always wished agents would do--look at my car insurance coverage like it was your own. What does the law require? What limits might make more sense for this client based on age, history, income or concurrent medical coverage? How can I customize a policy just right for her? Your plan will save me 50% over my existing policy, making my life easier for the next year and beyond. I, on the other hand, will be adding your work load by telling everyone I know to contact you! My apologies in advance for that but, seriously, thank you so much for taking on the challenge to create a package tailored for me. Well done!"
We responded:
"Thank you, Mary! I'm so happy to hear about your positive experience with Faith. She truly goes above and beyond to tailor policies to fit individual needs. It's wonderful to know that the plan she crafted will make such a significant difference for you. We appreciate your kind words and your willingness to recommend us to others. Let us know if there's anything else we can assist you with!"
alexis Cline
July 8, 2025
5
out of
5
rating by alexis Cline
"Absolutely amazing team, Tricia has been so supportive! Very efficient and very accommodating. I highly recommend lance Atwood for your insurance. They don’t just throw plans at you, they sit with you and find the prefect fit!"
We responded:
"Thank you for your wonderful feedback, Alexis! I'm delighted to hear that Tricia and the team have been supportive and accommodating in finding the perfect insurance fit for you. We truly appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Angela Alvarez
July 5, 2025
5
out of
5
rating by Angela Alvarez
"The Atwood Agency has been amazing in all things! Always willing to answer questions and especially my last inquiry, Faith took time and also connected me to Christy, who spent A LONG TIME with me on the phone to address questions about my life policies. I feel VALUED!"
We responded:
"Angela, thank you for your wonderful feedback! I'm so happy to hear that Faith and Christy were able to assist you with your inquiries and make you feel valued. Our team is dedicated to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
John
July 3, 2025
5
out of
5
rating by John
"Shane Olsen was very polite, understood what I needed for my homeowners and car insurance. I would recommend him to others."
We responded:
"Thank you for your review, John. I'm happy to hear that Shane provided you with the assistance you needed for your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Janet Scott
July 2, 2025
5
out of
5
rating by Janet Scott
"Through and fast"
We responded:
"Thank you, Janet! I'm happy to know you found our service both thorough and efficient. If you have any more questions or need any other assistance, feel free to reach out. We’re here to help!"
Lisa Bossert
June 24, 2025
5
out of
5
rating by Lisa Bossert
"Always prompt, courteous service. Very professional and personable."
We responded:
"Thank you for your review, Lisa! I'm happy to know you appreciate our prompt and courteous service. We strive to maintain a professional and personable approach with all our customers. If you ever need anything else, feel free to reach out!"
Tameka Burke
June 18, 2025
5
out of
5
rating by Tameka Burke
"From the start of my inaction with Shane Olsen he has been attentive into the needs of me having insurance to cover my son and I. He has followed up on any changes or concerns I had regarding my policy. All effective changes to the policy Shane has reached out by phone or email. Thank you Shane through every step. 🤗"
We responded:
"We love hearing that Shane has been attentive and consistent in making sure your insurance needs are taken care of for both you and your son, Tameka. It’s important to us that you feel supported and informed, especially when changes come up. Shane takes a lot of pride in keeping communication clear and timely, and your feedback means a lot. We appreciate you trusting us with your coverage and for taking the time to share your experience."
Sterling Stingel
June 17, 2025
5
out of
5
rating by Sterling Stingel
"I’ve had many pleasant conversations with Tricia, the service lead at Lance Atwood’s State Farm office. She is unparalleled in knowledge and advice on policies and provides outstanding customer service to those in need of insurance know how. Would highly recommend giving a call and asking for her directly if you are in the market and want a trustworthy advocate for all your insurance needs."
We responded:
"Thank you for your review, Sterling! I'm happy to hear about your positive experiences with Tricia. Her dedication and expertise truly make a difference, and I'm glad she could assist you so well. If you ever need anything else, feel free to reach out!"
Angie Holley
June 17, 2025
5
out of
5
rating by Angie Holley
"You can't ask for a better "team" to support you. I have a lot of balls in the air and I'm thankful to have Lance and his team working with me. That's one ball I don't have to worry about. Everyone at his office is willing and able to help."
We responded:
"Hey, Angie! Thanks so much for sharing that we have been able to help lighten your load while you juggle everything going on. I’m happy to hear you feel supported, and we’re here to help whenever you need anything. We appreciate having you with us!"
Edelene Caraballo
June 5, 2025
5
out of
5
rating by Edelene Caraballo
"Jenny Danielsson was patient with us and was able to get us everything we needed!! Thank you!"
We responded:
"Thank you, Edelene! I'm happy to hear that Jenny was able to assist you with everything you needed. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Eric Wagner
June 2, 2025
5
out of
5
rating by Eric Wagner
"Shane Olsen was an all star! He worked with me to find the best deal out there and no other company came close. I was able to bundle car, home and life into one low cost. I did not even think it was possible. Thank you Shane. You definitely will be referred to by me to everyone I know."
We responded:
"Thank you for your review, Eric! I'm delighted to hear that Shane was able to assist you in bundling your insurance needs at such a great rate. It's wonderful to know that you're satisfied with the service. We appreciate your referrals and are always here to help with any future needs!"
Henry Morneault
May 29, 2025
5
out of
5
rating by Henry Morneault
"We recently relocated from the Tampa area to the St Augustine area. Called the Atwood Agency and linked up with Faith Kegley. She was very knowledgeable and helpful. Transferred all our State Farm policies to the Atwood Agency and underwrote new home coverage as well. We've have good and poot experiences with State Farm Agencies over the years and our dealings with Faith was definitely a positive experience."
We responded:
"Henry, thank you for sharing your experience with us! I'm glad Faith was able to assist with transferring your policies and setting up new home coverage. It's wonderful to know that your interaction with our office was positive. If you have any questions or need further assistance, please don't hesitate to reach out."