State Farm® Insurance Agent Lance Atwood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edelene Caraballo
June 5, 2025
5
out of
5
rating by Edelene Caraballo
"Jenny Danielsson was patient with us and was able to get us everything we needed!! Thank you!"
Eric Wagner
June 2, 2025
5
out of
5
rating by Eric Wagner
"Shane Olsen was an all star! He worked with me to find the best deal out there and no other company came close. I was able to bundle car, home and life into one low cost. I did not even think it was possible. Thank you Shane. You definitely will be referred to by me to everyone I know."
We responded:
"Thank you for your review, Eric! I'm delighted to hear that Shane was able to assist you in bundling your insurance needs at such a great rate. It's wonderful to know that you're satisfied with the service. We appreciate your referrals and are always here to help with any future needs!"
Henry Morneault
May 29, 2025
5
out of
5
rating by Henry Morneault
"We recently relocated from the Tampa area to the St Augustine area. Called the Atwood Agency and linked up with Faith Kegley. She was very knowledgeable and helpful. Transferred all our State Farm policies to the Atwood Agency and underwrote new home coverage as well. We've have good and poot experiences with State Farm Agencies over the years and our dealings with Faith was definitely a positive experience."
We responded:
"Henry, thank you for sharing your experience with us! I'm glad Faith was able to assist with transferring your policies and setting up new home coverage. It's wonderful to know that your interaction with our office was positive. If you have any questions or need further assistance, please don't hesitate to reach out."
Richard Farris
May 22, 2025
5
out of
5
rating by Richard Farris
"Did a great job on what I asked for. And with a quickness. Again, thank you"
We responded:
"Thank you, Richard! I'm glad to know that we could meet your needs efficiently. Your appreciation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Lee Bevan
May 2, 2025
5
out of
5
rating by Lee Bevan
"This is the 3rd time I’ve dealt with Jenny. This is the 3rd time that she has provided me with the information and documentation that I needed… on the same day, within a couple of hours. I cannot ask for any better service than that! Thank you, Jenny!!"
We responded:
"Thank you, Lee, for sharing your experience! I'm glad to hear that Jenny consistently provided you with the information and documentation you needed promptly. Her dedication to delivering excellent service is truly appreciated. If you have any more questions or need any other assistance, feel free to reach out to our office."
Q O
April 3, 2025
5
out of
5
rating by Q O
"I worked with Lance for a number of years. I have my home, auto and life policies with him. Lance and his team have great customer service. I had the pleasure of also working with one of his agents Shane Olsen on a whole life policy. It feels good knowing my assets and I am taken care of."
We responded:
"Thank you for sharing your experience! I'm glad to know that you feel well taken care of with your policies. It's wonderful to hear that Shane and the team have provided you with great customer service. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help!"
Kayla Ferland
April 2, 2025
5
out of
5
rating by Kayla Ferland
"Shane was amazing!! Awesome customer service, he helped me understand my husband and I's life insurance options, saved us hundreds on Auto, and overall made me feel more confident in my coverage. 10/10!!"
We responded:
"Thank you, Kayla! I'm so happy to hear about your positive experience with Shane. It's wonderful that he was able to help you understand your insurance options and save you money on coverage. Your confidence in your coverage means a lot to us. If you have any more questions or need assistance in the future, please feel free to reach out."
Linda Jones
March 3, 2025
5
out of
5
rating by Linda Jones
"Awesome team- Lance and Shane. Thanks for always being Johnny on the spot whenever I ask for anything! Thank You! Thank YOU!!"
We responded:
"Thank you, Linda! I'm so happy to know that you appreciate the efforts of our team. We're always here to assist you whenever you need anything. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
PPA
February 24, 2025
5
out of
5
rating by PPA
"Katlyn always goes above and beyond to help me with all my insurance needs. THANK YOU VERY MUCH!!!"
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Katlyn has been able to assist you with your insurance needs. We truly appreciate your feedback and look forward to continuing to support you. If you have any questions or need further assistance, feel free to reach out anytime!"
Mark Pond
February 12, 2025
5
out of
5
rating by Mark Pond
"Shane Olsen, is the best , great customer service! Highly recommend"
We responded:
"Thank you, Mark! I'm happy to hear that Shane provided you with great customer service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out."
Sha Can
February 11, 2025
5
out of
5
rating by Sha Can
"Shane is very knowledgeable, easy to work with and very helpful . Thank you Shane!"
We responded:
"I'm glad to hear that Shane was able to assist you so effectively. His knowledge and helpfulness are truly valued in our office. Thank you for sharing your experience! If you have any more questions or need further assistance, feel free to reach out."
Cedric Roberts
February 11, 2025
5
out of
5
rating by Cedric Roberts
"Shane is Excellent he really helped me understand my life insurance options as well as my Auto insurance options. Highly recommend"
We responded:
"Thank you, Cedric, for your wonderful feedback! I'm glad Shane was able to assist you in understanding your insurance options. We appreciate your recommendation and are here to help with any questions or needs you may have."
Shane Dawson
February 11, 2025
5
out of
5
rating by Shane Dawson
"We recently moved to the area and have been working with Shane. He’s been great to work with and has gone out of his way to answer questions for us. We ended up going through him for our personal and business insurance coverages. Thanks!!"
We responded:
"Thank you, Shane, for sharing your experience! I'm happy to hear that Shane could assist with your insurance needs. If you need any more help, feel free to reach out."
Amanda H
February 11, 2025
5
out of
5
rating by Amanda H
"Shane is very helpful and knowledgeable. He helped me to understand the different types of coverages for both my business and personal insurance."
We responded:
"Thank you, Amanda, for sharing your experience! I'm glad Shane could assist you with understanding the various coverages for your insurance policies. It's wonderful to know that his knowledge and helpfulness made a difference."
Adam Kayati
January 16, 2025
5
out of
5
rating by Adam Kayati
"If you’re looking for an agent, Shane Olsen is your guy. He will be there for you and ensure you get the coverage you need, whether home or auto he’s on your side!!"
We responded:
"Thank you, Adam, for your fantastic review! I'm happy to know that Shane has been there for you and ensured you have the coverage you need. It's wonderful to have him on our team, ready to assist with any insurance needs. If you ever have questions, feel free to reach out to our office. We're here to help!"
Avery Ford
January 16, 2025
5
out of
5
rating by Avery Ford
"Insurance can be complicated but Shane took the time to explain all my options. It's a huge peace of mind to know what my insurance actually covers. Thanks Shane and Team Atwood!"
We responded:
"Thank you, Avery, for sharing your experience! I'm happy Shane was able to clarify your insurance options and provide you with peace of mind. It's wonderful to know that our team could assist you effectively. If you have any more questions or need further assistance, don't hesitate to reach out to us. We're here to help!"
Dan
January 6, 2025
5
out of
5
rating by Dan
"I've been looking into different options as far as cars go to bring down my insurance and Jenny has been on the ball with getting me unlimited quotes. Not only that, she is always available to answer my questions and by doing so she is help me save some money."
We responded:
"Thank you, Dan, for sharing your experience with us! I'm glad to hear that Jenny has been so helpful in providing you with unlimited quotes and answering all your questions. It's wonderful to know that her efforts are helping you save money. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Tara DeSantis
December 20, 2024
5
out of
5
rating by Tara DeSantis
"Kristin Pabon was so helpful! When calling to switch to new car insurance she made it quick and easy process. Had to update other information as well she was quick, kind and a pleasure to work with. She also helped explain the different health and life insurance policy options."
We responded:
"Thank you, Tara, for sharing your experience! I'm glad to hear Kristin made the process of switching insurance smooth and efficient for you. It's wonderful that she could assist with updating your information and explaining the various options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Megan Gallo
December 20, 2024
5
out of
5
rating by Megan Gallo
"Kristin Pabon was a huge help in putting together a health policy for my family. She was extremely knowledgeable and answered all my questions about coverage, explained the cost and how the policy worked. Kristin provided excellent customer service with a quick turnaround time on the policy. I would highly recommend reaching out to Kristin for any insurance needs."
We responded:
"Thank you, Megan, for sharing your experience! I'm glad to hear that Kristin was able to assist you so effectively. Her knowledge and dedication to providing excellent customer service are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Reed Burchette
December 20, 2024
5
out of
5
rating by Reed Burchette
"Shane on Lance's team is fantastic! He made navigating my home insurance options simple and stress-free, ensuring I got the best coverage for my needs. Their responsiveness and attention to detail are unmatched. Highly recommend for anyone seeking reliable and trustworthy service!"
We responded:
"Thank you, Reed, for your wonderful feedback! I'm glad to hear that Shane made your experience with insurance options simple and stress-free. Our team's responsiveness and attention to detail are priorities, and it's great to know they made a difference for you. If you need any further assistance or have questions, feel free to reach out anytime."
Josh Ambrose
December 20, 2024
5
out of
5
rating by Josh Ambrose
"Auto insurance is expensive right now, especially in Florida. Shane was able to Provide the best rates from everyone I shopped around with."
We responded:
"Thank you, Josh, for sharing your experience! I'm glad Shane could assist you in finding the best rates, especially given the current challenges in Florida. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Dylan Thomas
December 20, 2024
5
out of
5
rating by Dylan Thomas
"Shane is an excellent guy and he makes us feel important every time we chat!"
We responded:
"Thank you, Dylan, for sharing your experience! I'm glad to hear that Shane makes you feel valued during your interactions. We appreciate your feedback and are here to assist with any future needs or questions."
Ian Plott
December 20, 2024
5
out of
5
rating by Ian Plott
"Great service, a man named Jack answered my call and resolved my issue quickly. Very polite and helpful."
We responded:
"Thank you, Ian, for sharing your experience! I'm glad to hear that Jack was able to assist you efficiently and courteously. Our team is dedicated to providing excellent service, and it's wonderful to know Jack made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
Geraint Shaw
December 19, 2024
5
out of
5
rating by Geraint Shaw
"I spoke with Jack McLaughlin earlier today about health policies, he was very informative. Will be purchasing soon."
We responded:
"Thank you, Geraint, for sharing your experience! I'm glad to hear that Jack provided you with the information you needed about our policies. We're here to assist you whenever you're ready to make your purchase. If you have any more questions or need further assistance, feel free to reach out!"
Austin Preik
December 19, 2024
5
out of
5
rating by Austin Preik
"Shane and the team saved us almost $2,000 for the same coverage with our previous company auto insurance. Shane Olsen took the time to listen to our needs and ran options saving us a ton."
We responded:
"Thank you, Austin, for sharing your experience! I'm so glad to hear that Shane and the team were able to save you money while maintaining the same coverage. Shane's dedication to understanding your needs and exploring options truly makes a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"